Frequently Asked Questions

1. How long does delivery take?
Orders are delivered within 2–7 business days.

2. How can I track my order?
Tracking details are shared via email/SMS once your order is shipped.

3. What payment methods do you accept?
We accept UPI, debit/credit cards, net banking, wallets, and more via Razorpay.

4. Is Cash on Delivery available?
COD is available on selected orders and locations.

5. Can I return or exchange a product?
Yes, returns are accepted as per our Return & Refund Policy.

6. How long do refunds take?
Refunds are processed within 5–10 business days after approval.

7. Can I cancel my order?
Orders can only be canceled before they are shipped.

8. What if I receive a damaged or wrong item?
Please contact us immediately—we’ll resolve it as quickly as possible.

9. Are your payments secure?
Yes, all payments are securely processed via Razorpay.

10. How can I contact support?
Email: support@rebeldrapes.com

Phone: +91 7044374426 (Mon–Sat, 10 AM – 5 PM)